CATERING POLICIES



Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu. Please contact us to make an appointment to create your perfect event at (214) 922-6310 or email: Tanya.McDonald@Sodexo.com

Guidelines

Arrangements for food and beverage services can be made by contacting the Catering Office 5 business days prior to your event at frbdallas.misofi.net. For events of more than 25 guests, and for weekend and evening events, please schedule at least 10 business days in advance. Our Catering Office hours are Monday through Friday from 7:30 a.m. to 3:30 p.m. A 15% service charge may be added to your catering based on the items selected with less than 5 business days’ notice. Every effort will be made to accommodate your last-minute requests.

There is a minimum of 12 guests for all delivery services. A delivery service fee of $25 will be added to the final billing of less than 12 guests.

All food and beverage will be set up at locations designed for food and beverage, usually outside of the meeting space, unless prior FRB approval has been given. If a catered event is to be set up inside a room, and to be delivered while the group is in meeting, Sodexo’s catering staff will need to enter the room to make the delivery. As we try to be as quiet as possible, interruptions may occur as we set up and refresh.

Food and beverage setup for each catered event will be completed at least 15 minutes prior to the event start time unless otherwise requested by the host.

All services include disposable ware unless China service is requested. All additional services requested will be accommodated at additional costs; floral arrangements, rentals, service staff, or ice (ice is charged when beverages are not purchased through the Catering department).

Standard linens will be supplied for all food service tables involving food service. The standard linen color is white. Specialty linens and special color tablecloths and napkins will incur additional charges. Do allow a one-week notice and we will accommodate the best that we can.

We recommend that all food items be consumed within two (2) hours of service in accordance with local health department codes. We do not recommend taking leftover food to go.

Billing Procedures

Credit Cards are used as a form of payment.

Cancellations will be accepted, without charge, 2 business days prior to your event. There is a 100% cancellation fee if your event is cancelled on the event day. Other cancellations may be subject to the costs that have been incurred.

Guarantee

An estimated guest count is required at the time that services are scheduled. A final guaranteed count must be provided to the Catering Office 2 business days prior to your event by 12 p.m. If no guaranteed attendance is received, Catering will refer to the estimated attendance on the catering contract for billed attendance.

Alcohol Policy

Host bars can be accommodated at the Federal Reserve Bank of Dallas at receptions or at dinners where food is ordered and served after 4:00 P.M.

Guest Alcohol Policy

Bar personnel are $75.00 per hour with a two-hour minimum. One (1) bar personnel per 25 guests.

The external host is responsible for the purchase of all alcohol from their preferred vendor, and have it delivered three (3) business days prior to the event. If the event is on a Monday, we must receive it the Thursday before.

The delivery location is the receiving area located on Fairmont Street, just east of the main FRB building. Only unopened alcoholic beverages will be accepted by Sodexo staff for use at your event. Any non-alcohol beverages or mixers will be purchased from Sodexo. At the end of the event, all alcoholic beverages will be packaged for the host to pick up.